You are responsible for the coaching, development, performance, and engagement of a Service Support Advisor team comprised of approximately 10 individuals in the Rivian Service Support Operations Centers in Plymouth, Michigan operating 24/7, 365. The Service Support Advisors are the virtual, end to end point of contact for Rivian owners/fleet companies needing assistance

The Field Service Technician IV will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, an

The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go getter attitude, great communication skills, and cross team collaboration. If you're able to think quickly on your feet, love to solve operationa

The Field Service Technician IV will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, an

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Assistant Service Operations Manager requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross functional collaboration. To be successful in this role, the ideal candidate must have a customer first approach, be highly adaptable, thrive in ambiguity, capable of tackling all

The Assistant Service Operations Manager requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross functional collaboration. To be successful in this role, the ideal candidate must have a customer first approach, be highly adaptable, thrive in ambiguity, capable of tackling all

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventur

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Diagnostic Specialist role leverages each part of the knowledge, skill and experience that comes from a professional career in the Automotive Service Industry. This role seeks the Diagnostics Professional aimed towards helping resolve customer concerns using high quality diagnostic processes and techniques. Your attention to detail and focus on quality will have led y

Rivian provides robust medical/Rx, dental and vision insurance packages for full time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair

The Service Operations Manager requires an experienced professional with high levels of energy and initiative, deep understanding of service processes, go getter attitude, great leadership skills, and cross team collaboration. To be successful in this role, you must have a customer first approach, thrive in ambiguous and unexpected environments, tackling all challenges wi